Queen Esther finds out about the situation of Mordecai (Esth 4:4-4:5)

“When Queen Esther’s maids and eunuchs came and told her, she was deeply troubled by what she had heard that had happened. She sent some clothes to Mordecai to put on instead of his sackcloth. However, he would not consent and accept them. Then Queen Esther called for Hachratheus, the eunuch who attended her. She ordered him to get accurate information for her from Mordecai to learn what was happening and why.”

Queen Esther’s maids and eunuchs came to her to tell her what was happening. She was troubled by what she had heard. She sent some clothes to Mordecai so that he would get rid of his sackcloth. However, he refused. Then the queen sent her personal eunuch to Mordecai to get more accurate information about what was going on and why this was happening to him. She was more of a fact finder while Mordecai was more emotional about this situation.